Mental Health

Adult

Children

Substance Use

Developmental

1.800.928.8000

Emergency Services

If you are experiencing an emergency, call the 24-Hour Helpline at 1.800.928.8000. Specially trained crisis counselors are here to help you find a solution to your emergency.


Crisis Team

The New Vista Crisis Team provides a quick response to assess adults and children who are experiencing a mental health crisis. Services are available 24 hours a day, seven days a week, 365 days a year. Call the Helpline 1.800.928.8000.

Crisis services are:

  • Immediate evaluation and crisis assessment
  • Stabilization strategies and safety planning
  • Short-term intensive crisis intervention
  • Clinical consultation
  • Referral to acute behavioral healthcare including treatment for stabilization in the most appropriate and least restrictive environment

A crisis can be a catalyst for change and an opportunity for adults, children and families to learn new skills and crisis prevention strategies for the future.


Emergency Services

Adults in need of emergency services can call the 24-Hour Helpline at 1.800.928.8000 or go directly to Eastern State Hospital located at 1350 Bull Lea Road, Lexington, Kentucky 40511. A team of qualified mental health professionals will work with you and your family to provide a mental health assessment, crisis intervention and make referrals for treatment and follow up care for stabilization in the most appropriate and least restrictive environment. Our goal is to help individuals obtain the safest and most beneficial services when experiencing a mental health crisis.


Substance Use/Overdose Emergency

If you suspect someone is experiencing an overdose call 911 or go directly to your nearest emergency room. Callers can reach the New Vista 24-Hour Helpline at 1.800.928.8000 for general overdose information.

Overdose Intervention

Overdose is often fatal because people are unaware of the risks or what to do when one occurs. Risk factors include mixing different drugs and alcohol together, using drugs that are stronger or not familiar with, tolerance changes and using alone. If you think someone is overdosing, call 911, give rescue breathing and Narcan if you have it. Never leave the person alone. Fatal overdose can be prevented, every life is worth saving and it is never too late to ask for help.


Intellectual and Developmental Disability Emergency

Individuals with IDD who are in an immediate crisis can get help from specially trained counselors by calling the 24-Hour Helpline at 1.800.928.8000. New Vista provides person-centered and short-term response to help individuals and their families. An intensive case manager is dispatched to provide intensive support to ensure the individual in crisis can remain in their home and/or community. In addition to crisis response, intensive case management focuses on linking individuals and families to community resources and programs designed to promote long-term success and stability.


Deaf and Hard of Hearing Emergency

Deaf and Hard of Hearing individuals can call the 24-Hour Helpline at 1.800.928.8000, or email [email protected] for support, crisis and appointments.


Open Access Walk-In Services

Adults, children and families experiencing a mental health crisis have Open Access to services and can be seen at any of our office locations between the hours of 8:00 a.m. and 5:00 p.m. Monday – Friday.

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110 Roach Street, Georgetown, KY 40324
Phone: 502.863.4734
Fax: 502.863.4735

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

438 Washington Street, Stanton, KY 40380
Phone: 606.663.2274
Fax: 606.663.2210

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

403 Gibson Lane, Richmond KY 40475
Phone: 859.661.4530

Monday – Friday: Morning 8:00 – 12:00 Afternoon 1:00 – 4:00

415 Gibson Lane, Richmond, KY 40475
Phone: 859.661.4526
Fax: 859.623.9160

411 Gibson Lane, Richmond, KY 40475
Phone: 859.626.5030
Fax: 859.626.8020

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

322 Frontier Boulevard, Stanford, KY 40484
Phone: 606.365.2197
Fax: 606.365.8310

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

324 Southview Drive, Nicholasville, KY 40356
Phone: 859.885.6315
Fax: 859.887.1886

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

257 Parkland Heights, Cynthiana, KY 41031
Phone: 859.234.6940
Fax: 859.234.5772

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

First Steps – Birth to Age 3 Developmental Delays
2935 Dolphin Drive, Suite 204, Elizabethtown, KY 42701
Phone: 270.737.5921 or 1.800.678.1879
Fax: 270.982.0829

191 Doctors Drive, Frankfort, KY 40601
Phone: 502.223.2182
Fax: 502.223.3338

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

149 Richmond Road, Irvine, KY 40336
Phone: 606.723.5128
Fax: 606.723.3288

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
For support, questions and to make an appointment contact the 24-Hour Helpline 1.800.928.8000

325 Professional Avenue, Winchester, KY 40391
Phone: 859.744.2562
Fax: 859.745.0020

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday. For support, questions and to make an appointment contact the 24-Hour Helpline 1.800.928.8000

650 High Street, Danville, KY 40422
Phone: 859.236.2726
Fax: 859.236.0373

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

4223 Lexington Road, Suite D, Paris, KY 40361
Phone: 859.987.6127
Fax: 859.987.7728

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

1060 Glensboro Road, Lawrenceburg KY 40342
Phone: 502.839.7203
Fax: 502.839.0041

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

201 Mechanic Street, Second Floor, Lexington, KY 40507
Phone: 859.721.8505
Fax: 859.253.1177

Monday – Friday | Morning 8:00 – 12:00 Afternoon 1:00 – 4:00

201 Mechanic, Street, Lexington, KY 40507
Phone: 859.721.8501
Fax: 859.253.1177

3479 Buckhorn Drive, Suite 106, Lexington, KY 40515
Phone: 859.246.7282
Fax: 859.246.7675

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

1351 Newtown Pike Building 3, Lexington, KY 40511
Phone: 859.225.3296
Fax: 859.254.2412

201 Mechanic Street, Lexington, KY 40507
Phone: 859.425.1210
Fax: 859.425.1213

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

1351 Newtown Pike, Building 5, Lexington, KY 40511
Phone: 859.233.0444
Fax: 859.225.6027

201 Mechanic Street, Lexington, KY 40507
Phone: 859.977.6080
Fax: 859.977.4502

1351 Newtown Pike, Building 5, Lexington, KY 40511
Phone: 859.271.9448 or 1.800.454.2764
Fax: 859.272.6893

600 Old Frankfort Circle, Lexington, KY 40510
Phone: 859.425.2746
Fax: 859.425.2623

1351 Newtown Pike, Building 1, Lexington, KY 40511 View Map
Phone: 859.253.1686
Fax: 859.255.4866

201 Mechanic Street, Lexington, KY 40507
Phone: 859.977.6080
Fax: 859.977.4502

1351 Newtown Pike, Building 5, Lexington, KY 40511
Phone: 859.233.0444
Fax: 859.268.8888

1351 Newtown Pike, Building 5, Lexington, KY 40511
Phone: 859.272.7483
Fax: 859.233.0144

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