If you or someone you love is in a mental health or substance use crisis, New Vista is here to help, day or night. Call our 24-Hour Helpline at 1.800.928.8000 to connect with immediate support.
New Vista provides accessible, compassionate emergency services for individuals in crisis across Central Kentucky. Whether you’re facing a mental health emergency, substance use issue, or need urgent counseling, our trained crisis response team is ready to help.
What to Do in a Mental Health Crisis
A mental health emergency can happen to anyone. You might be feeling overwhelmed, experiencing severe anxiety or depression, or having thoughts of harming yourself or others. It’s important to know that help is available, and you’re not alone.
If you’re unsure what to do in a mental health crisis, start by calling New Vista at 1.800.928.8000. We offer immediate help, crisis intervention, and connections to services that support your safety and recovery.
Emergency Mental Health and Substance Use Services
New Vista offers comprehensive emergency services for both mental health and substance use concerns. We provide mental health emergency services, emergency counseling, and urgent crisis intervention for individuals experiencing anxiety, depression, or suicidal thoughts. For those struggling with addiction, we offer emergency support for substance use, including detox coordination and same-day care options. Our walk-in clinics and 24/7 Helpline ensure that no matter when or where a crisis happens, help is always available.
Behavioral Health Crisis Care
Whether it’s a psychiatric emergency or a behavioral health issue, our crisis support services are designed to provide fast, effective care. We work closely with hospitals, first responders, and families to ensure individuals receive timely, appropriate support. Our Behavioral Health Urgent Care (BHUC) in Lexington functions like a walk-in clinic for urgent mental health needs, providing evaluation, stabilization, and short-term care for those who don’t require hospitalization.
How to Help Someone in Crisis
If you’re supporting someone who may be in crisis, it can be difficult to know what to do. Watch for signs such as confusion, emotional distress, or talk of self-harm. If you’re unsure how to help someone in crisis, call us for guidance. Our team can talk you through next steps, from connecting them with a counselor to arranging emergency care. You can also encourage them to visit a New Vista walk-in clinic or call our Helpline to speak with a counselor directly.
Suicide Prevention and Crisis Support
New Vista partners with local and national suicide prevention efforts to provide immediate support for individuals at risk. We understand that moments of crisis are deeply personal and frightening. That’s why our services are confidential, compassionate, and focused on ensuring each person’s safety and well-being. Our goal is to offer hope and a clear path forward when it’s needed most.
Accessible, Immediate Help
Emergency mental health services shouldn’t be hard to find. With clinical locations in Lexington, Danville, Georgetown, and Richmond, and virtual options for those who prefer care from home, New Vista makes urgent behavioral health care accessible and timely. Whether you’re seeking psychiatric emergency care, 24/7 mental health support, or urgent therapy for anxiety or depression, you can count on New Vista to be there.
Get Help Now
In a crisis, every moment counts. Don’t wait. Call New Vista’s 24-Hour Helpline at 1.800.928.8000 to speak with someone right away. Whether you’re seeking crisis intervention, emergency services, or emotional support, we’re here to help, any time, any day.
