Volunteer from Home with New Vista

988 is the Suicide and Crisis Lifeline. When you volunteer with New Vista, you'll answer the calls of Central Kentuckians and make a difference in your community.

Hope and help are always possible. By starting the conversation, providing support and directing help to those who need it, we can prevent suicide and save lives. As a New Vista 988 Volunteer, you’ll receive extensive training and have access to 24/7 support from experienced professionals. This is a remote, unpaid opportunity.

Apply to Volunteer Now!

At times, the 988 Volunteer posting may be temporarily closed while we process applications. If you see that the posting is closed, please check back in 48–72 hours to apply. For questions, contact our 988 Coordinator, Tai Punsuchart, at
502-542-5387 or [email protected].

Responsibilities

  • Actively listen to callers and give them time to talk to someone who cares.
  • Assess suicidality and caller risk using the Columbia Suicide Severity Rating Scale (C-SSRS).
  • Help the caller develop coping skills, a safety plan or if necessary, consult with or transfer calls to New Vista's 24-Hour Helpline or Mobile Crisis Team.
  • Follow guidelines to document each call.
  • Complete online trainings as assigned.

Requirements

  • Eight or more hours of volunteer time per week.
  • A commitment of at least 9 months of volunteer service time.
  • Must 18 or older with a high school diploma or GED.
  • Must be a resident of Kentucky
  • Must have a laptop or computer

Terms & Conditions

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The Good Ahead Podcast

 
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988 - The Suicide Crisis Hotline

When you're having a mental health crisis, call 988, the three digit number for the National Suicide and Crisis Lifeline. These calls are answered by local call centers with trained mental health professionals. New Vista answers 988 for Central Kentucky. In this episode we chat with Darcy Miller, New Vista's Regional Director of Emergency Response and Client Engagement, about 988 and how New Vista answers the call.

If you or someone you know are in crisis, call or text 988 or chat online at 988lifeline.org.

Find out more about New Vista at newvista.org or by calling our 24-Hour Helpline 1.800.928.8000.

Questions?

Email 988 Coordinator Tai Punsuchart