How to Volunteer with the 988 Suicide and Crisis Lifeline

988 state logo

The 988 Suicide and Crisis Lifeline is a national resource for individuals facing any kind of mental health challenge. New Vista’s Crisis Team answers the call for Central Kentuckians and is committed to providing local resources and support to all who need it. If you live in Kentucky and are looking for a volunteer opportunity that can make a profound difference in the lives of others, consider volunteering with 988 at New Vista. Volunteers receive in-depth training and are always supported by staff members and an on-call therapist.

Responsibilities

  • Actively listen to callers and give them time to talk to someone who cares.
  • Assess suicidality and caller risk using the Columbia Suicide Severity Rating Scale (C-SSRS).
  • Help the caller develop coping skills, a safety plan if necessary, consult with or transfer calls to New Vista’s 24-Hour Helpline or Mobile Crisis Team.
  • Follow guidelines to document each call.
  • Complete online trainings as assigned.

Requirements

  • Four or more hours of volunteer time per week and at least 18 hours per month.
  • A commitment of at least nine months of volunteer service time.
  • Must be 18 or older with a high school diploma or GED.
  • Must be a resident of Kentucky.
  • Must have a laptop or computer.
  • *You may also qualify for college credit through New Vista’s Student Intern Program.

Click here to apply today and be the lifeline.

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110 Roach Street, Georgetown, KY 40324
Phone: 502.863.4734
Fax: 502.863.4735

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

438 Washington Street, Stanton, KY 40380
Phone: 606.663.2274
Fax: 606.663.2210

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

403 Gibson Lane, Richmond KY 40475
Phone: 859.661.4530

Monday – Friday: Morning 8:00 – 12:00 Afternoon 1:00 – 4:00

415 Gibson Lane, Richmond, KY 40475
Phone: 859.661.4526
Fax: 859.623.9160

411 Gibson Lane, Richmond, KY 40475
Phone: 859.626.5030
Fax: 859.626.8020

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

322 Frontier Boulevard, Stanford, KY 40484
Phone: 606.365.2197
Fax: 606.365.8310

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

324 Southview Drive, Nicholasville, KY 40356
Phone: 859.885.6315
Fax: 859.887.1886

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

257 Parkland Heights, Cynthiana, KY 41031
Phone: 859.234.6940
Fax: 859.234.5772

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

First Steps – Birth to Age 3 Developmental Delays
2935 Dolphin Drive, Suite 204, Elizabethtown, KY 42701
Phone: 270.737.5921 or 1.800.678.1879
Fax: 270.982.0829

191 Doctors Drive, Frankfort, KY 40601
Phone: 502.223.2182
Fax: 502.223.3338

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

149 Richmond Road, Irvine, KY 40336
Phone: 606.723.5128
Fax: 606.723.3288

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
For support, questions and to make an appointment contact the 24-Hour Helpline 1.800.928.8000

325 Professional Avenue, Winchester, KY 40391
Phone: 859.744.2562
Fax: 859.745.0020

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday. For support, questions and to make an appointment contact the 24-Hour Helpline 1.800.928.8000

650 High Street, Danville, KY 40422
Phone: 859.236.2726
Fax: 859.236.0373

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

4223 Lexington Road, Suite D, Paris, KY 40361
Phone: 859.987.6127
Fax: 859.987.7728

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

1060 Glensboro Road, Lawrenceburg KY 40342
Phone: 502.839.7203
Fax: 502.839.0041

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

201 Mechanic Street, Second Floor, Lexington, KY 40507
Phone: 859.721.8505
Fax: 859.253.1177

Monday – Friday | Morning 8:00 – 12:00 Afternoon 1:00 – 4:00

201 Mechanic, Street, Lexington, KY 40507
Phone: 859.721.8501
Fax: 859.253.1177

3479 Buckhorn Drive, Suite 106, Lexington, KY 40515
Phone: 859.246.7282
Fax: 859.246.7675

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

1351 Newtown Pike Building 3, Lexington, KY 40511
Phone: 859.225.3296
Fax: 859.254.2412

201 Mechanic Street, Lexington, KY 40507
Phone: 859.425.1210
Fax: 859.425.1213

Open Access is available 8:00 a.m.-5:00 p.m. Monday-Friday
Contact the 24-Hour Help Line to make arrangements 1.800.928.8000

1351 Newtown Pike, Building 5, Lexington, KY 40511
Phone: 859.233.0444
Fax: 859.225.6027

201 Mechanic Street, Lexington, KY 40507
Phone: 859.977.6080
Fax: 859.977.4502

1351 Newtown Pike, Building 5, Lexington, KY 40511
Phone: 859.271.9448 or 1.800.454.2764
Fax: 859.272.6893

1351 Newtown Pike, Building 1, Lexington, KY 40511 View Map
Phone: 859.253.1686
Fax: 859.255.4866

201 Mechanic Street, Lexington, KY 40507
Phone: 859.977.6080
Fax: 859.977.4502

1351 Newtown Pike, Building 5, Lexington, KY 40511
Phone: 859.233.0444
Fax: 859.268.8888

1351 Newtown Pike, Building 5, Lexington, KY 40511
Phone: 859.233.0444
Fax: 859.268.8888